Massage Cup(s) not compressing

  • Ensure control box is plugged into a power source/charged battery pack.
  • Ensure control box powers on by pressing and holding ON/OFF.  Lights should turn yellow.
  • Ensure session begins when tapping START/RUN. Lights should turn green.
  • Review directions for adjusting settings and make sure pressure for L and R breast are not set to 0. 
  • If massage cup(s) still not compressing, stop session by tapping STOP/RUN.  Lights will turn red. 
  • When lights return to yellow, power off the control box and detach modules.
  • Re attach modules to massage cups.
  • Power control box on again and repeat process.

If massage cups continue to malfunction, please review the Warranty Policy.