Reasons you may need a new massage cup size:
- You are not feeling “the squeeze” when the cup compresses = size down
- You are being pinched when the cup compresses = size up
- Your massage cup doesn’t cover your entire breast = in some cases, it is ok if the massage cup doesn't cover your entire breast, as it will offer a better squeeze than the larger cup size.
If you requested a new bra size without trying the massage yet, we will suggest a different massage cup size if necessary.
To continue with a massage cup size exchange, please submit a request, noting the reason that best applies from above.
Once we confirm a new size, we will ship out your new order and e-mail you a return label to send back your original massage cups. Please check the spam folder if the return label is not found in your inbox.
Your return must begin tracking within 14 days of receiving your return label by email. If tracking doesn't begin after 14 days, you will be automatically charged for the exchange order and will have to proceed with a return.
We will cover the shipping cost of the first exchange in the Continental US. Exchange shipping charges apply for Alaska, Hawaii and PR. If any further exchanges take place, shipping charges will apply.*