How do I submit a warranty claim?

Please review Warranty Policy and Warranty Exchange Policy prior to submission.  Submit a request form with the following information:

  • Customer name associated with order
  • Customer email associated with order
  • Reason for return request
  • Photos/videos of issue if warranty claim
  • Details of your experience and use of Nurture 

We will reply to your request as soon as possible. If approved, we will email you a return label (please check spam/junk folder if not found in inbox). Once we receive your product back, we will inspect it and issue a refund with a return shipping fee deducted. If any product is missing from the return, we will issue you a partial refund.