- Customer name associated with order
- Customer email associated with order
- Reason for return request
- Photos/videos of issue if warranty claim
- Details of your experience and use of Nurture if guarantee claim
We will reply to your request as soon as possible. If approved, we will email you a return label (please check spam/junk folder if not found in inbox). Once we receive your product back, we will inspect it and issue a refund with a return shipping fee deducted. If any product is missing from the return, we will issue you a partial refund.